Shipping Policy

Processing Time
All orders are processed and dispatched within 1–2 business days of purchase. You'll receive a confirmation email with tracking information as soon as your order ships.

Delivery Time
Once dispatched, orders typically arrive within 7–12 business days, depending on your location.

Order Tracking
Once your order has shipped, you will receive a tracking number via email so you can monitor your package's journey to your door.

Shipping Delays
While we do our best to ensure timely delivery, please note that delays may occasionally occur due to customs processing, weather conditions, or carrier issues beyond our control.

Shipping Costs
Shipping costs are calculated at checkout based on your location and order size.

Incorrect Shipping Information
Please double-check your shipping address at checkout. We are not responsible for orders delayed or lost due to incorrect address information provided by the customer.

Questions?
If you have any questions about your order's shipping status, feel free to contact us at suppport@alzen.co and we'll be happy to help.